CulliaSupport
Cullia for iPhone · version 1.0
Photo access
If Cullia can't see your photos, check Settings → Privacy & Security → Photos → Cullia and set it to Full access. With Selected photos, Cullia only analyzes the photos you've chosen.
Analysis
Analysis runs locally and takes longer on larger libraries — keep Cullia in the foreground while it scans. Cullia detects exact duplicate photos only; near-similar, blurry, or exposure-quality detection is not part of Cullia 1.0. After any deletion, Cullia automatically re-analyzes to refresh the results.
Deletion
Cullia never deletes anything without your explicit confirmation. You mark and confirm in Cullia first, then the system photo delete dialog confirms again. Deleted photos go to the system's Recently Deleted album and follow the system retention policy; Cullia itself cannot undo a deletion.
Pro purchase & restore
Cullia Pro is a one-time purchase, not a subscription. To restore on a new device or after reinstalling, open the Pro page in the app and tap Restore Purchase with the same Apple ID. Refunds are handled by Apple — visit reportaproblem.apple.com or contact Apple Support.
Contact
If the above doesn't help, email us at cullia.ride668@slmail.me, or reach out via the app's Support entry on the Settings page.
We read every message. When reporting a problem, please include your iOS version, your iPhone model, and roughly how many photos are in your library — it makes reproducing the issue much faster.